Nelson Marina Privacy Policy
Privacy Policy
Nelson Marina
Effective Date: 1 JULY 2023
1. Introduction
Nelson Marina (referred to as "we", "our", or "us") is committed to protecting the privacy of our customers' personal information. This Privacy Policy outlines how we collect, use, store, and share personal information in accordance with the Privacy Act 2020 and other applicable laws.
2. Collection of Personal Information
We may collect personal information from you in the following ways:
When you apply for a berth licence, marina services, or event bookings.
When you contact us via email, phone, or our website.
When you visit or use marina facilities.
Through CCTV cameras for safety and security purposes.
Types of Personal Information We Collect:
Name and contact details (address, phone number, email).
Payment and billing information.
Boat and berth details.
Identification documents (e.g., driver’s license, passport).
Insurance information.
CCTV footage and photographs where applicable.
3. Purpose of Collection
We collect your personal information for the following purposes:
To manage your berth licence agreement.
To provide marina services and customer support.
To maintain safety, security, and compliance with marina rules.
For billing and financial transactions.
To communicate with you about services, updates, and events.
To comply with our legal obligations.
4. Storage and Security
We store personal information securely and take reasonable steps to protect it from loss, misuse, unauthorized access, or disclosure. This includes:
Secure electronic storage systems.
Access restricted to authorized personnel.
Regular system security reviews.
5. Disclosure of Personal Information
We will not share your personal information unless:
You have given consent.
It is required by law or a regulatory authority.
It is necessary to prevent harm or address security concerns.
It is shared with trusted third parties (e.g., service providers) under strict confidentiality agreements.
6. Access and Correction of Information
You have the right to:
Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Requests can be made by contacting us at admin@nelsonmarina.co.nz. We may require verification of your identity before proceeding with your request.
7. Retention of Information
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
8. Cookies and Website Analytics
Our website may use cookies to improve your browsing experience. By using our website, you consent to the use of cookies in accordance with our policy.
9. CCTV Monitoring
We use CCTV cameras for safety, security, and operational purposes. Footage may be used for investigations or shared with authorities if required by law.
10. Changes to this Policy
We reserve the right to update this Privacy Policy. Any changes will be posted on our website, and the effective date will be updated.
11. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or your personal information, please contact:
Nelson Marina Privacy Officer
Email: admin@nelsonmarina.co.nz
Phone: +64 3 546 7768
Address: 3 Cross Quay, Port Nelson, 7043, New Zealand